Returns & Exchanges
At Lancer Skincare, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for items purchased directly from our website.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return or exchange process.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely pack the items in their original packaging and drop off the shipment at any authorized carrier location.
Receive Your Refund
After our warehouse inspections are complete, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing